Data protection

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this data protection declaration. When you use this website, various personal data is collected. Personal data are data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how we do this and for what purpose. We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

Note on the responsible body
The person responsible for data processing on this website is:

Etelser Käsewerk GmbH
Delmenhorster Street 22
D-28816 Stuhr-Seckenhausen
Web: www.etelser.de
HRB 120411 Local Court Walsrode
Managing Director: Jan-Wilhelm Brüns
mail: datenschutz@etelser.de

Responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.). If you have any questions regarding data protection, you can contact our data protection officer at the following e-mail address: datenschutz@etelser.de

Duration of storage

The data will be stored for the duration of the business relationship plus the statutory retention period or until the consent is revoked.

Passing on of data

The data collected on etelser.de are not passed on to third parties.

Which rights do you have concerning your data?

You have the right to receive free information about the origin, recipient and purpose of your stored personal data at any time. You also have a right to demand the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent for the future at any time. You also have the right, under certain circumstances, to demand that the processing of your personal data be restricted. Furthermore, you have the right of appeal to the competent supervisory authority. You can contact us at any time at the address given in the imprint for this and other questions on the subject of data protection.

Hosting and Content Delivery Networks (CDN) External Hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated by a website. The use of the hoster is for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f DSGVO).

Our hoster will only process your data to the extent necessary to fulfil its performance obligations and will follow our instructions with regard to this data.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke any consent already given at any time. For this purpose, an informal notification by e-mail to us is sufficient. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct advertising (Art. 21 DSGVO)

IF THE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 ABS. 1 LIT. E OR F DSGVO, YOU SHALL HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR SPECIFIC SITUATION, INCLUDING PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS DATA PROTECTION DECLARATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN PROVE THAT THERE ARE COMPELLING REASONS FOR PROCESSING WHICH ARE WORTHY OF PROTECTION AND WHICH OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION UNDER ART. IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS CONNECTED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION ACCORDING TO ART. 21 PARA. 2 DSGVO).

Right of appeal to the competent supervisory authority

In the case of infringements of the DPAs, the persons concerned have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the suspected infringement. This right of appeal is without prejudice to other administrative or judicial remedies.

They may appeal to

Barbara Thiel
The State Commissioner for Data Protection of Lower Saxony
Prinzenstrasse 5
30159 Hannover
Phone: 0511-120 4500
Fax: 0511-120 4599
Mail: poststelle@lfd.nied

Right to data transferability

You have the right to have data, which we process automatically on the basis of your consent or in fulfilment of a contract, handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only take place to the extent that it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correct or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time at the address given in the imprint.

Right to limitation of processing

You have the right to request the restriction of the processing of your personal data. To do so, you can contact us at any time at the address given in the imprint. The right to restrict processing exists in the following cases: If you dispute the correctness of your personal data stored with us, we usually need time to check this. For the duration of the review, you have the right to demand the restriction of the processing of your personal data.

If the processing of your personal data was/is unlawful, you may request the restriction of the processing instead of the deletion. If we no longer need your personal data, but you do need it to exercise, defend or assert legal claims, you have the right to demand restriction of the processing of your personal data instead of deletion. If you have lodged an objection in accordance with Art. 21 Paragraph 1 DSGVO, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests outweigh the interests of the parties concerned, you have the right to demand that the processing of your personal data be restricted. If you have restricted the processing of your personal data, these data - apart from their storage - may only be processed with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

Data collection on this website
Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent. This data is processed on the basis of Art. 6 para. 1 lit. b DSGVO, insofar as your enquiry is connected with the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f DSGVO) or on your consent (Art. 6 para. 1 lit. a DSGVO), provided that the enquiry was made. The data entered by you in the contact form will remain with us until you request us to delete it, revoke your consent to its storage or the purpose for which it was stored ceases to apply (e.g. after your inquiry has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.

Inquiry by e-mail, telephone or fax

you contact us by e-mail, telephone or fax, your inquiry including all personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent. This data is processed on the basis of Art. 6 para. 1 lit. b DSGVO, provided that your inquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f DSGVO) or on your consent (Art. 6 para. 1 lit. a DSGVO), provided that the enquiry was made. The data sent to us by you via contact enquiries will remain with us until you request us to delete it, revoke your consent to its storage or the purpose for which it was stored no longer applies (e.g. after your enquiry has been processed). Mandatory legal provisions - in particular legal retention periods - remain unaffected.

Paypal

There is a possibility to process the payment transaction with the online payment service PayPal. PayPal makes it possible to make online payments to third parties. The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg. If you choose PayPal as a payment method, your data required for the payment process will be automatically transmitted to PayPal. This can be the following data:
- Name
- Your address
- Company name
- e-mail address
- Telephone and mobile number
- IP address

The data transmitted to PayPal may be transmitted by PayPal to credit agencies. The purpose of this transmission is to check your identity and creditworthiness. PayPal may also pass on your data to third parties, insofar as this is necessary for the fulfillment of contractual obligations or the data is to be processed on behalf. You can read PayPal's privacy policy at Data protection from PayPal.

The legal basis for the data processing is Art. 6 (1) b) DSGVO, as the processing of the data is necessary for the payment with PayPal and thus for the performance of the contract.

Social media
Pinterest Plugin

On this website we use social plugins of the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. When you call up a page that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The plugin thereby transmits protocol data to the Facebook server in the USA. This protocol data may include your IP address, the address of the websites visited, which also contain Pinterest functions, type and settings of the browser, date and time of the request, your use of Pinterest and cookies. The storage and analysis of the data is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the widest possible visibility in the social media. If the appropriate consent has been requested, the data will be processed exclusively on the basis of Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time. Further information on the purpose, scope and further processing and use of the data by Pinterest, as well as your rights and options for protecting your privacy, can be found in Pinterest's Data Protection Notice .


Facebook plugin

Our website uses so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo. If you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has called up the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted by your browser directly to a Facebook server in the USA and stored there. If you are logged in to Facebook, Facebook can directly assign your visit to our website to your Facebook profile. If you interact with the plugins, for example by clicking the "Like" button or submitting a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends. For the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your rights and setting options for protecting your privacy, please refer to the Facebook data protection information.
If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of the Facebook plugins with add-ons for your browser, e.g.
for Mozilla Firefox
for Chrome


Instagram Plugin

Our website uses social plugins ("Plugins") from Instagram, which is operated by Instagram LLC,1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plugins are marked with an Instagram logo, for example in the form of an "Instagram Camera". When you access a page on our website that contains such a plug-in, your browser will establish a direct connection to Instagram's servers. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the page. This integration informs Instagram that your browser has called up the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted by your browser directly to an Instagram server in the USA and stored there. If you are logged in to Instagram, Instagram can immediately associate your visit to our website with your Instagram account. If you interact with the plug-ins, for example, by clicking the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there. The information is also published to your Instagram account and displayed to your contacts. For the purpose and scope of data collection and further processing and use of the data by Instagram, as well as your rights and privacy preferences, please refer toInstagram's Privacy Policy: . >br>If you do not want Instagram to associate the data collected through our web site directly with your Instagram account, you must log out of Instagram before visiting our web site. You can also completely prevent Instagram plugins from loading by using add-ons for your browser, e.g. the script blocker "NoScript".

OpenStreetMap

This site uses the open source mapping tool "OpenStreetMap" (OSM) via an API. Provider is the OpenStreetMap Foundation. To use the functions of OpenStreetMap it is necessary to store your IP address. This information is usually transferred to an OpenStreetMap server and stored there. The provider of this site has no influence on this data transfer. OpenStreetMap is used in the interest of an appealing presentation of our online offers and in order to make it easy to find the locations we have indicated on the website. This represents a legitimate interest in the sense of Art. 6 para. 1 lit. f DSGVO. More information on the handling of user data can be found on the OpenStreetMap data protection page and here.

Cookies

The Internet pages partly use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser. Only technically necessary cookies are set on our site. These are the following cookies:

Overview cookiefunctions

cookiefreigabe: technical cookie, is Cookiefreigabe aproved?
cookiehinwei: technical cookie, what Cookiefreigabe is selected?
PHPSESSID: technical cookie, communication between cms and webserver, is necessary for websitefunctions

When you use the Matomo (Piwik) JavaScript Tracker Matomo will by default track the following information:

  • User IP address (see also: IP anonymisation)
  • Optional User ID
  • Date and time of the request
  • Title of the page being viewed (Page Title)
  • URL of the page being viewed (Page URL)
  • URL of the page that was viewed prior to the current page (Referrer URL)
  • Screen resolution being used
  • Time in local user’s timezone
  • Files that were clicked and downloaded (Download)
  • Links to an outside domain that were clicked (Outlink)
  • Pages generation time (the time it takes for webpages to be generated by the webserver and then downloaded by the user: Page speed)
  • Location of the user: country, region, city, approximate latitude and longitude (Geolocation)
  • Main Language of the browser being used (Accept-Language header)
  • User Agent of the browser being used (User-Agent header)

From the User-Agent, we use our Universal Device Detection library to detect the browser, operating system, device used (desktop, tablet, mobile, tv, cars, console, etc.), brand and model.

Some information is also stored in first party cookies and then collected by Matomo:

  • Random unique Visitor ID
  • Time of the first visit for this user
  • Time of the previous visit for this user
  • Number of visits for this user

(Note: it is possible to disable tracking cookies)

The following information may contain such personal data, depending on what pages you track and what data is being collected (see also: how not to process any personal data):

  • IP Address is considered personal data, unless you have enabled the IP anonimisation to at least 2 bytes.
  • User ID may be personal data (you may also activate the privacy feature to replace each User ID with a pseudonym).
  • Custom dimensions and Custom variables may store personal data.
  • Site searches (on your website) may be personal data (for example when users search for their name or postcode on your website search engine).
  • Both Heatmap pages and Session Recordings, may contain personal data (for example, a Profile page on a social media website would include the name and photo of the user which would be recorded in the Heatmap and/or the Session Recording). If you want to not track these data, then you can specifically discard tracking them by using data-matomo-mask attribute on these page elements containing personal data.
  • In Session recordings, please note that by default all form fields values are automatically discarded and not tracked. To track form field values in Session Recordings, you would need to manually mark the form fields to track with data-matomo-unmask attribute.
  • Both Page URLs and Page titles and Custom Events may contain personal data depending on how your website(s) are designed (for example when the Page URL or URL parameters include email, postcode, name, or a physical address).
  • Referrer URLs may contain personal data (for example when your users come from another website which leaks your visitor’s personal data in their page URLs).
  • Tracking cookies IDs may (or may not) be considered personal data, and can be disabled.
  • Geolocation is based on the IP address and may be considered personal data.
  • Ecommerce Order IDs is generally considered personal data as the order ID can be linked back to the customer. You may also activate the privacy feature to replace each Order ID with a pseudonym.